For almost two months now, I’ve been the proud owner of a Bluetooth myself. I only wear it for a couple of hours on Saturday morning, while doing the NYT crossword puzzle with Fakesister, and…Woot! Both my hands are free! The NYT crossword site has a chat feature, but neither Fakesister nor I lke it. We want voices. You know, that’s called “talking”. I also wanted a Bluetooth because I thought it would be useful for long trips in the car.
I think it is the greatest advance in technology since the wheel. Today, I learned it was invented by Ericsson in 1994. Who? Who ever even remembers Ericsson? They used to make phones, I think. For more info, check out Bluetooth, And good luck getting past Gaussian frequency-shift keying.
While the technology may have been invented in 1994, it took quite a while to catch on and be mass-marketed. All I know is that sometime in the last 10 years, Bluetooths started blooming in the ears of my cashiers like so many weeds. And I said, You can’t wear that at work.
Their reaction was to look at me as if I and the horse I rode in on needed to get over ourselves. Drag ourselves, kicking and screaming if need be, into the 21st century. So they did what any normal, independent, adult American human being would do. They ignored me. Unless they thought I was going to catch them.
But here is the thing about Bluetooths. When I first put mine on, it feels awkward. But very quickly, I can’t feel it any more. So they make the mistake of forgetting they’re wearing one. So they always, always get caught sooner or later.
So after saying, “Don’t do it” I went to the route of logic. See, I said, it doesn’t look right. It appears to the customer as if you are just waiting for something more important to happen. It has nothing to do with reality, it has to do with appearances and perception. And they look at me like my dogs do: We recognize that you are speaking, but what language is that? Apparently you want us to do something, but we’re going to need a translator.
I am not a fan of the “do it because I said so” school of management (or parenting). But now, that’s just where I am. My new tactic is Just Do What I Said. If you don’t unhderstand it, then…I don’t know what to tell you. Google it or something. Figure it out on your own.